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Frequently Asked Questions
Do I need an FDA prior notice?
If you send any food or drink products into the United States, yes!
Do I need an FDA Facility Registration Number for my ecommerce store?
Ecommerce stores often do not need an FDA facility registration number.
However, even if you are not required to have an FDA facility registration number, you must still get a prior notice for each food or drink product sent to a USA customer.
What if I am only selling one product at a time?
You still need a Prior Notice registered with the FDA for each food or drink product delivered into the USA.
Can I ship non-food products with food products?
Yes, the FDA Prior Notice is only needed for food and drink products, but you can have non-food products in the same shipment.
How much does it cost?
PriorNotify costs at little as US $0.10 per prior notice. With our Loyalty Rewards and VIP Discounts, you can save a lot of money!
With preset assortments of products, you will pay for only 1x prior notice for the entire shipment, even if multiple FDA prior notices are required.
There is no set up fee, no monthly minimum charge, and no per-user fees. Our Shopify, WordPress (WooCommerce), WiX, PrestaShop, and Magento apps are all free to install.
How long does it take to get a prior notice?
PriorNotify gets your prior notices automatically, in a few seconds.
The FDA prior notice document will be automatically emailed to you. You can also generate commercial invoices, download the prior notice documents, and download the prior notice information in a “comma separated value” (CSV) file.
The USA FDA’s system only allows only a few Prior Notices to be requested at the same time. Our app automatically obtains all of your Prior Notices for you as fast as possible.
With our app, you can easily and automatically complete dozens or even hundreds of Prior Notices in a single day!
How many products can be on one FDA prior notice?
Each different type of product – in the same packaging, and made by the same company – requires a separate prior notice.
For example, if you were sending 500g of cheese and 0.25 liters of honey to a USA buyer, you would need one prior notice for the cheese, and another for the honey.
However, multiple products of the same kind – that have the same packaging, and are made by the same company – can be included in a single prior notice.
Do I need Shopify, WordPress, WiX, PrestaShop, or Magento to use PriorNotify?
No, the PriorNotify app works fine by itself.
You do not need a Shopify, WordPress (WooCommerce), WiX, PrestaShop, Magento, or any other e-commerce store to use the PriorNotify app.
You can easily import large numbers of orders from another system (such as Amazon, or SAP) by “comma separated value” (CSV) or by using our application programming interface (API) .
You can also export the prior notice and order information by CSV or by API to your shipping or other system, and easily generate commercial invoices in our app.
What if I want to import large shipments?
PriorNotify currently works with mail, express carriers, and other smaller shipment types.
It will soon also work for large container shipments.